Funeral Home Operations Leader

Service Corporation International; Snellville (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Service Corporation International seeks a seasoned leader to manage daily operations of a single Funeral Home location, drive profitability, and lead a professional staff. The role emphasizes budgeting, staffing, and service excellence to meet client family expectations.

The position requires five years of industry experience, a Funeral Director license, and strong MS Office/industry software proficiency. Availability for evenings/weekends and local community involvement are expected.

Qualifications

• Requires leadership experience with staff
• Budgeting and expense control experience
• Strong communication and interpersonal skills
• Ability to work evenings and weekends
• Proficient in MS Office and industry software

Responsibilities

• Develop annual business plan and budgets with market leadership
• Monitor financial trends and drive revenue goals
• Oversee day-to-day operations and ensure on-time services
• Manage staff hiring, coaching and performance
• Engage with community organizations to promote the location
• Maintain facilities and oversee equipment and repairs
• Lead initiatives to improve efficiency and implement changes

Skills

Leadership

Budgeting

Staff development

Customer service

Communication

Problem solving

Public speaking

Time management

Industry knowledge

Education

High school diploma or equivalent

Technical diploma in Funeral Services or Mortuary Science

Bachelor’s degree in Mortuary Science or related field

Tools

MS Office Suite

HMIS

InfoPort

CarePoint

Job description

Service Corporation International seeks a seasoned leader to manage daily operations of a single Funeral Home location, drive profitability, and lead a professional staff. The role emphasizes budgeting, staffing, and service excellence to meet client family expectations.

The position requires five years of industry experience, a Funeral Director license, and strong MS Office/industry software proficiency. Availability for evenings/weekends and local community involvement are expected.