Funeral Home Operations Director

Sci Corp; Frisco (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Sci Corp in Frisco, TX, is seeking an experienced Funeral Home Operations Manager to lead a single-location operation, drive profitability, and uphold exceptional client service. You will foster ownership among staff, manage costs, and ensure compliant, timely service.

You will oversee financial planning, daily operations, funeral arrangements and directing, plus leadership development and staff coaching to maintain high standards and growth.

Qualifications

• Minimum five years of experience with increasing responsibilities.
• At least two years’ experience guiding staff and setting expectations.
• Experience budgeting and expense control preferred.
• Funeral Director license as required by state law.
• Proficient in MS Office and strong interpersonal and leadership skills.

Responsibilities

• Develop annual business plans, budgets, and revenue goals with Market Leadership.
• Oversee day-to-day operations, schedules, and customer service to exceed expectations.
• Direct funeral arrangements, ceremonies, and related merchandise per Company standards.
• Lead, coach, and develop staff; hire or promote talent and manage performance.
• Build relationships across the organization and participate in community activities.
• Ensure facilities are clean, maintained, and compliant with regulations.
• Identify and implement efficiencies and process improvements.

Skills

Leadership

Budgeting

Staff development

Customer service

Problem solving

Presentations

Strategic planning

Education

High school diploma or equivalent

Technical diploma in Funeral Services or Mortuary Science preferred

Bachelor’s degree in Mortuary Science or related field required by state board

Tools

MS Office

HMIS InfoPort CarePoint

Job description

Sci Corp in Frisco, TX, is seeking an experienced Funeral Home Operations Manager to lead a single-location operation, drive profitability, and uphold exceptional client service. You will foster ownership among staff, manage costs, and ensure compliant, timely service.

You will oversee financial planning, daily operations, funeral arrangements and directing, plus leadership development and staff coaching to maintain high standards and growth.