Multi-Location Customer Service Pro – Retail Support

The Sherwin-Williams Company; Homer Glen (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental and vision insurance

Flexible Spending Accounts (FSA)

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #3265 at 20200 LaGrange Road, Frankfort, IL 60423, with duties that include assisting wholesale and retail customers, answering product questions, and recommending solutions. The role involves 20% travel to nearby stores.

This is a Full Time position with a starting pay of $19.75 per hour. Benefits include health coverage, FSAs, disability, retirement, and paid time off.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Assist customers and determine their needs.
• Answer questions about Sherwin-Williams products and recommend solutions.
• Resolve customer concerns promptly to ensure satisfaction.
• Maintain high quality and visual standards in-store.
• Support sales goals and customer service excellence.

Skills

Customer service

Retail experience

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #3265 at 20200 LaGrange Road, Frankfort, IL 60423, with duties that include assisting wholesale and retail customers, answering product questions, and recommending solutions. The role involves 20% travel to nearby stores.

This is a Full Time position with a starting pay of $19.75 per hour. Benefits include health coverage, FSAs, disability, retirement, and paid time off.