Multi-Department Retail Specialist

HEB; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Austin is seeking a Cross-Functional Representative to deliver strong customer service across multiple departments including packaging, stocking, rotation, production, and sanitation. The role involves assisting customers, supporting product selection, and using suggestive selling to promote department sales.

You will work across bakery, floral, market, deli, and other areas, maintain displays, manage inventory, and ensure adherence to SOPs and safety standards.

Qualifications

• 6+ months of experience in H-E-B Store operations
• Knowledge of computer systems (Symbol, ACR, label machine)
• Customer service and interpersonal skills are required
• Verbal and written communication skills are required
• Ability to adapt to performing a wide range of duties across multiple departments
• Ability to work autonomously

Responsibilities

• Provide general customer service, check on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties
• Support customer service and sales through suggestive selling and product announcements
• Work flexible schedules across departments and handle duties in bakery, floral, market, deli and other areas
• Assist with inventory control, stocking, merchandising, pricing, and displays
• Follow SOPs, policies, and safety requirements; participate in cross-functional service as a Checker when needed
• Adhere to food safety and sanitation standards and operate equipment properly

Skills

Customer service

Interpersonal skills

Verbal / written communication

Adapt to multiple departments

Autonomous work

Knowledge of Symbol/ACR/label machine

Education

HS Diploma or GED

Job description

H-E-B in Austin is seeking a Cross-Functional Representative to deliver strong customer service across multiple departments including packaging, stocking, rotation, production, and sanitation. The role involves assisting customers, supporting product selection, and using suggestive selling to promote department sales.

You will work across bakery, floral, market, deli, and other areas, maintain displays, manage inventory, and ensure adherence to SOPs and safety standards.