Cross-Functional Front End Specialist

H-E-B; Cedar Park (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

H-E-B in Cedar Park, TX seeks a Cross-Functional Representative to deliver excellent customer service across departments. You will assist customers, stock and rotate products, support packaging, sanitation, and display upkeep while learning multiple store operations.

The role requires flexibility to work across departments and adherence to SOPs, safety policies, and company guidelines. Prior store experience is preferred, with a focus on customer interaction and efficient service.

Qualifications

• Knowledge of computer systems (Symbol, ACR, label machine) - Required
• Customer service and interpersonal skills - Required
• Verbal / written communication and reading skills - Required
• Ability to adapt to performing a wide range of duties across multiple departments - Required
• Ability to work autonomously - Required

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
• Uses suggestive selling techniques to meet customer needs and build department sales
• May make regular product announcements to inform customers
• Works a flexible schedule to accommodate shifts of different departments
• Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
• Builds, stocks, and maintains displays and fixtures
• Assists with inventory control; loads, unloads, and moves product
• Slices, packages, labels, rotates, merchandises, culls, and prices product
• Gains knowledge of multiple departments; applies understanding of processes / policies
• Complies with Store and department SOPs, policies, and applicable laws

Skills

Customer service

Interpersonal skills

Adaptability

Autonomy

Verbal communication

Written communication

Education

HS Diploma or GED

Company Orientation and Safety Training

Tools

Symbol

ACR

Label machine

Job description

H-E-B in Cedar Park, TX seeks a Cross-Functional Representative to deliver excellent customer service across departments. You will assist customers, stock and rotate products, support packaging, sanitation, and display upkeep while learning multiple store operations.

The role requires flexibility to work across departments and adherence to SOPs, safety policies, and company guidelines. Prior store experience is preferred, with a focus on customer interaction and efficient service.