Retail Customer Experience Specialist

H-E-B; Austin (TX); On-site; USD 19,000 - 29,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior customer service. You will stock, rotate, and display items daily, ensuring department safety and sanitation standards are met.

The role involves assisting customers, answering questions, and helping locate products. You will also contribute to merchandising, use suggestive selling, and perform duties across different departments as needed, with a focus on speed,

Qualifications

• Strong customer service skills are required.
• Excellent communication and interpersonal skills.
• Strong reading and writing abilities are required.
• Good planning and organizing skills are needed to manage stock and displays.

Responsibilities

• Stocks and rotates items as needed and assists with inventory control.
• Provides superior customer service and helps customers locate products.
• Merchandises products effectively and uses suggestive selling where appropriate.
• Cleans and sanitizes the sales floor and equipment to meet sanitation standards.
• Supports department displays and signage and performs tasks as requested by supervisors.

Skills

Excellent customer service

Communication

Reading and writing

Planning and organizing

Education

HS Diploma or GED

Job description

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior customer service. You will stock, rotate, and display items daily, ensuring department safety and sanitation standards are met.

The role involves assisting customers, answering questions, and helping locate products. You will also contribute to merchandising, use suggestive selling, and perform duties across different departments as needed, with a focus on speed,