Multi-Department Retail Specialist

H-E-B; Austin (TX); On-site; USD 17,000 - 23,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to support customer service and work across multiple departments including packaging, stocking, rotation, production, and sanitation. You will help with product selection, stocking, merchandising, and inventory control while maintaining standards across bakery, floral, market, and other areas.

Ideal candidates have a HS Diploma or GED and at least 6 months in store operations, with strong communication skills and the ability to adapt to various

Qualifications

• HS Diploma or GED or equivalent.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine).
• Excellent customer service and interpersonal skills.
• Able to work autonomously and adapt to multiple departments.

Responsibilities

• Provide general customer service and assist customers with product selection.
• Perform stocking, rotation, and merchandising in multiple departments (bakery, floral, market, etc).
• Maintain inventory accuracy and assist with displays and fixtures.
• Ensure food safety and sanitation as per SOPs and store policies.
• Operate checkout or service activities as a Checker when not performing cross-functional duties.

Skills

Customer service

Verbal/written communication

Adaptability

Autonomy

Computer systems knowledge

Education

HS Diploma or GED

Tools

Symbol system

ACR label machine

Job description

H-E-B is seeking a Cross-Functional Representative to support customer service and work across multiple departments including packaging, stocking, rotation, production, and sanitation. You will help with product selection, stocking, merchandising, and inventory control while maintaining standards across bakery, floral, market, and other areas.

Ideal candidates have a HS Diploma or GED and at least 6 months in store operations, with strong communication skills and the ability to adapt to various