Multi-Dept Customer & Operations Specialist

HEB; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to deliver customer service and support across multiple departments, including packaging, stocking, rotation, and sanitation. You will engage customers, assist with product selection, and help maintain displays in a fast-paced retail setting.

The role requires 6+ months in H-E-B operations, basic store systems knowledge, and the ability to work across shifts. A high school diploma or GED is required, with safety training completed upon hire.

Qualifications

• HS Diploma or GED or equivalent is required.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of store systems (Symbol, ACR, label machine) and customer service skills are required.

Responsibilities

• Provide general customer service and answer questions.
• Assist with product selection and stocking across multiple departments.
• Support inventory, rotation, and shelf maintenance.
• Operate equipment and follow SOPs for safety and sanitation.
• Work flexible shifts across departments as needed.

Skills

Customer service

Interpersonal skills

Communication

Autonomy

Multidepartment adaptability

Education

HS Diploma or GED

Tools

Symbol system

ACR

Label machine

Job description

H-E-B is seeking a Cross-Functional Representative to deliver customer service and support across multiple departments, including packaging, stocking, rotation, and sanitation. You will engage customers, assist with product selection, and help maintain displays in a fast-paced retail setting.

The role requires 6+ months in H-E-B operations, basic store systems knowledge, and the ability to work across shifts. A high school diploma or GED is required, with safety training completed upon hire.