Cross-Functional Retail Specialist

HEB; Georgetown (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

H-E-B Georgetown is seeking a Cross-Functional Representative to provide exceptional customer service and support across packaging, stocking, rotation, production, and sanitation duties. You will work across multiple departments, maintain displays, assist with inventory, and support service goals in a fast-paced retail environment.

The role requires at least 6 months of store operations experience, knowledge of store systems, and strong communication and interpersonal skills.

Qualifications

• 6+ months of experience in store operations (required).
• Knowledge of computer systems (Symbol, ACR, label machine) is required.
• Customer service and interpersonal skills are required.
• Strong verbal and written communication skills are required.
• Ability to adapt to a wide range of duties across multiple departments is required.
• HS Diploma or GED (or equivalent) required; completion of Company Orientation and Safety Training preferred.

Responsibilities

• Provide excellent customer service and assist with product selection.
• Use suggestive selling techniques to meet customer needs and increase department sales.
• Perform stocking, rotation, inventory accuracy, and merchandising across multiple departments.
• Build and maintain displays and fixtures; assist with load/unload and movement of product.
• Ensure compliance with SOPs and safety policies in all tasks.
• Act as a Checker for the Service cross functional team when not performing Cross Functional duties.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Autonomy

Multi-department versatility

Education

HS Diploma or GED

Tools

Symbol system

ACR

Label machine

Job description

H-E-B Georgetown is seeking a Cross-Functional Representative to provide exceptional customer service and support across packaging, stocking, rotation, production, and sanitation duties. You will work across multiple departments, maintain displays, assist with inventory, and support service goals in a fast-paced retail environment.

The role requires at least 6 months of store operations experience, knowledge of store systems, and strong communication and interpersonal skills.