Multi-Clinic Front Office Leader – KPI & People Manager

PT Solutions; Franklin (WI); On-site; USD 47,000 - 62,000; Full time

Benefits offered by this job

Performance incentives

Positive work environment

Career development

Benefits package

Job summary

PT Solutions is seeking an Front Office Manager to oversee daily front office operations for about 10 clinics. You will supervise Front Office Supervisors, SPSCs, PSCs and Scheduling/Referral Coordinators, traveling district-wide twice monthly to engage staff and patients.

You will hire for front office roles, monitor KPI performance, coach staff, and lead process updates across the district. Strong customer service and regulatory knowledge are essential.

Qualifications

• Requires a High School diploma or GED; highest education may be required.

Responsibilities

• Facilitate and supervise daily front office operations across multiple clinics.

Skills

Typing speed

Interpersonal skills

Oral & written comm

Organization

MS Word/Excel

Customer service

Reimbursement knowledge

Accounts receivable

Prioritization under pressure

Crisis management

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Windows OS

Office software

Job description

PT Solutions is seeking an Front Office Manager to oversee daily front office operations for about 10 clinics. You will supervise Front Office Supervisors, SPSCs, PSCs and Scheduling/Referral Coordinators, traveling district-wide twice monthly to engage staff and patients.

You will hire for front office roles, monitor KPI performance, coach staff, and lead process updates across the district. Strong customer service and regulatory knowledge are essential.