Multi-Channel E-commerce Manager

Hy-Vee Inc; Mason City (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee Inc in Mason City, IA is seeking an Assistant Manager of E-commerce to oversee the full online operation across departments, including Aisles Online, food service, pharmacy, made-to-order, and third-party marketplaces. You'll ensure orders are fulfilled accurately, on time, and with high quality.

You'll lead a multi-department team in a fast-paced retail environment, coordinate store deliveries, manage scheduling, and promote Hy-Vee's E-commerce services and memberships.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency with computers and the internet required.
• Willingness to learn and work across multiple E-commerce channels.

Responsibilities

• Deliver outstanding customer service to every interaction.
• Oversee order fulfillment and delivery across E-commerce channels.
• Monitor online orders for accuracy and timeliness.
• Promote Perks+ memberships and E-commerce services.
• Coordinate store deliveries and labor scheduling.
• Ensure payments are tendered correctly in POS.

Skills

Customer service

Team leadership

Communication

Problem solving

Computer literacy

Discretion

Education

High school diploma

Tools

POS systems

Job description

Hy-Vee Inc in Mason City, IA is seeking an Assistant Manager of E-commerce to oversee the full online operation across departments, including Aisles Online, food service, pharmacy, made-to-order, and third-party marketplaces. You'll ensure orders are fulfilled accurately, on time, and with high quality.

You'll lead a multi-department team in a fast-paced retail environment, coordinate store deliveries, manage scheduling, and promote Hy-Vee's E-commerce services and memberships.