Online Fulfillment Manager

Hy-Vee, Inc.; Le Mars (IA); Presencial; USD 42 000 - 68 000; Tempo integral

Resumo da oferta

Hy-Vee, Inc. is seeking an Aisles Online Manager to oversee the planning, staffing, and tracking for fulfillment and delivery of the store's online shopping website.

You will maintain order fulfillment processes and schedule personal shoppers and delivery drivers across the online channel. The role emphasizes strong customer service, training responsibilities, and adherence to food safety and store policies, while coordinating with District Store Directors and Store Operations leadership in a

Qualificações

• High school diploma or equivalent preferred.
• Must be 18+.
• Experience in retail operations or online order fulfillment preferred.
• Ability to learn computer systems and scheduling tools.
• Strong customer service and team leadership mindset.

Responsabilidades

• Oversees fulfillment and delivery planning for online orders.
• Schedules personal shoppers and delivery drivers.
• Ensures on-time order fulfillment and quality customer service.
• Trains new department staff and manages shifts.
• Maintains safety standards and store policies.

Conhecimentos

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Formação académica

High school diploma or equivalent preferred

Ferramentas

Word processing

Spreadsheet

Email applications

Job-specific programs

Descrição da oferta de emprego

Hy-Vee, Inc. is seeking an Aisles Online Manager to oversee the planning, staffing, and tracking for fulfillment and delivery of the store's online shopping website.

You will maintain order fulfillment processes and schedule personal shoppers and delivery drivers across the online channel. The role emphasizes strong customer service, training responsibilities, and adherence to food safety and store policies, while coordinating with District Store Directors and Store Operations leadership in a