Multi-Branch Teller Specialist - Customer Experience Pro

Associated Bank; Madison (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer in your社区

Diversity-focused Colleague Resource G

Competitive salaries with professional

Job summary

Associated Bank is seeking an Area Teller Specialist to deliver friendly, accurate service and process transactions across multiple branches within the district. You will engage customers, identify needs, and refer opportunities for banking solutions while upholding security and compliance.

This role requires high school diploma, cash-handling experience, and willingness to travel regularly. You’ll support teller operations, educate customers on digital tools, and contribute to a consistent,

Qualifications

• High School diploma or equivalent.
• 2+ years of teller experience or equivalent cash-handling experience.
• Strong customer service, communication, and operational skills.
• Reliable transportation and the ability to travel between multiple branch locations as needed.

Responsibilities

• Deliver friendly, accurate, and efficient service during customer banking transactions.
• Identify customer needs and refer opportunities to banking partners for additional financial solutions.
• Support teller operations and help maintain operational excellence across branch locations.
• Educate customers on available banking products, services, and digital banking capabilities.
• Resolve customer questions and concerns to ensure a positive banking experience.
• Process transactions in compliance with bank policies, procedures, and security standards.
• Service vault, ATM, and night deposit operations as assigned.
• Travel regularly to support staffing and operational needs across multiple branches within the district.

Skills

Customer service

Communication

Operational skills

Reliability

Travel readiness

Education

High School diploma or equivalent

Tools

Digital banking tools

Job description

Associated Bank is seeking an Area Teller Specialist to deliver friendly, accurate service and process transactions across multiple branches within the district. You will engage customers, identify needs, and refer opportunities for banking solutions while upholding security and compliance.

This role requires high school diploma, cash-handling experience, and willingness to travel regularly. You’ll support teller operations, educate customers on digital tools, and contribute to a consistent,