Bank Teller - Customer Service & Growth Opportunities

Associated Bank - Corp; Oshkosh (WI); On-site; USD 48,712,000 - 65,790,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

ERGs (Colleague Resource Groups)

Career development opportunities

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank seeks a Teller to deliver exceptional customer service, process transactions accurately, and promote financial solutions. You will identify customer needs, refer to colleagues, and educate customers on digital tools, supporting branch operations and a collaborative team environment.

The role emphasizes growth within a community-focused bank, with a focus on integrity and service quality. Relevant experience in retail banking and a high school diploma are preferred.

Qualifications

• Deliver friendly, professional customer service that reflects the brand.
• Identify customer needs and refer to colleagues for solutions.
• Promote offers, products, and services to benefit customers.
• Educate customers on digital and self-service tools.

Responsibilities

• Deliver friendly, professional service reflecting Associated Bank's brand.
• Process transactions accurately and efficiently per policies.
• Identify customer needs and refer to colleagues for solutions.
• Promote current offers, products, and services to customers.
• Address questions and resolve concerns with professionalism.
• Support daily branch operations and ATMs as assigned.
• Educate customers on digital banking tools.
• Collaborate with colleagues across branches for seamless service.

Skills

Customer service

Cash handling

Sales skills

Team collaboration

Education

High school diploma

Retail banking experience (preferred)

Job description

Associated Bank seeks a Teller to deliver exceptional customer service, process transactions accurately, and promote financial solutions. You will identify customer needs, refer to colleagues, and educate customers on digital tools, supporting branch operations and a collaborative team environment.

The role emphasizes growth within a community-focused bank, with a focus on integrity and service quality. Relevant experience in retail banking and a high school diploma are preferred.