Customer-Focused Banking Teller & Solutions Advocate

Associated Bank; Fairbury (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Employee stock purchase plan

Diversity-focused Colleague Resource G

Competitive salaries and development

Job summary

Associated Bank is seeking a Teller to deliver friendly customer service and accurately process transactions. You will identify customer needs, promote financial solutions, and support daily branch operations in a team-focused environment.

The role requires a high school diploma and up to 2 years of customer service experience, with preferred banking experience. Competitive pay and benefits accompany opportunities for growth.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to deliver friendly customer service and accurately process transactions. You will identify customer needs, promote financial solutions, and support daily branch operations in a team-focused environment.

The role requires a high school diploma and up to 2 years of customer service experience, with preferred banking experience. Competitive pay and benefits accompany opportunities for growth.