Bank Teller — Customer Experience & Solutions

Associated Bank - Corp; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off

Job summary

Associated Bank is seeking a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. The position requires a high school diploma or equivalent and up to 2 years of customer

Qualifications

• High school diploma or equivalent
• Up to 2 years of demonstrated customer service experience

Responsibilities

• Deliver friendly, professional customer service that reflects the bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. The position requires a high school diploma or equivalent and up to 2 years of customer