Area Teller Specialist: Multi-Branch Banking & Growth

Associated Bank; Madison (WI); On-site; USD 23,000 - 33,000; Full time

Job summary

Associated Bank in Wisconsin is seeking an Area Teller Specialist who will provide friendly, accurate service and help customers complete transactions across multiple branches. You will identify customer needs and refer opportunities to banking partners, supporting teller operations and ensuring a consistent, high-quality experience.

This role involves traveling regularly to backfill staffing across the district, educating customers on banking products and digital tools, and maintaining security

Qualifications

• High School diploma or equivalent is required.
• 2+ years of teller experience or equivalent cash-handling experience.
• Strong customer service, communication, and operational skills.
• Reliable transportation and the ability to travel between multiple branch locations as needed.

Responsibilities

• Deliver friendly, accurate, and efficient service during customer banking transactions.
• Identify customer needs and refer opportunities to banking partners for additional financial solutions.
• Support teller operations and help maintain operational excellence across branch locations.
• Educate customers on available banking products, services, and digital banking capabilities.
• Resolve customer questions and concerns to ensure a positive banking experience.
• Process transactions in compliance with bank policies, procedures, and security standards.
• Service vault, ATM, and night deposit operations as assigned.
• Travel regularly to support staffing and operational needs across multiple branches within the district.

Skills

Customer service

Communication

Operational skills

Travel readiness

Education

High School diploma or equivalent

Job description

Associated Bank in Wisconsin is seeking an Area Teller Specialist who will provide friendly, accurate service and help customers complete transactions across multiple branches. You will identify customer needs and refer opportunities to banking partners, supporting teller operations and ensuring a consistent, high-quality experience.

This role involves traveling regularly to backfill staffing across the district, educating customers on banking products and digital tools, and maintaining security