MSW Social Services Supervisor — Lead in Supportive Housing

Women In Need (Win); New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

Women In Need (Win) is seeking a mission-driven Social Service Supervisor to lead and support a team of Case Managers in the Harriet Tubman Supportive Housing program in Corona, NY. The role ensures trauma-informed, client-centered services for families experiencing homelessness, while promoting program compliance and staff development.

The ideal candidate will hold an MSW or advanced degree, with 3–5 years in family or residential social services and supervisory experience.

Qualifications

• MSW or related advanced degree preferred with 3-5 years of experience in family or residential social services.
• Bachelor's degree with 5 years of relevant experience considered.

Responsibilities

• Supervise, coach, and develop Case Managers to ensure the delivery of high-quality, client-centered services.
• Lead multidisciplinary teams, facilitate case conferences, and provide crisis intervention support for families with complex needs.
• Champion the use of Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC) throughout program operations.
• Monitor client assessments, Individualized Living Plans (ILPs), case records, and service delivery to ensure compliance with DHS, OTDA, and Win standards.
• Audit CARES documentation and client charts to maintain audit readiness and ensure accurate, confidential recordkeeping.
• Build and maintain partnerships with community providers to connect families with housing, mental health, substance use, and supportive services.
• Develop workshops, facilitate client engagement activities, and participate in monthly house meetings and housing-focused initiatives.
• Provide leadership support for program operations, participate in DHS housing metrics activities, and oversee services in the absence of the Program Director.

Skills

Supervisory experience

Trauma-Informed Care

Evidence-Based Practices

Bilingual English/Spanish

Education

MSW or related advanced degree

Bachelor's degree with 5 years experience considered

Tools

Microsoft Office

CARES

Job description

Women In Need (Win) is seeking a mission-driven Social Service Supervisor to lead and support a team of Case Managers in the Harriet Tubman Supportive Housing program in Corona, NY. The role ensures trauma-informed, client-centered services for families experiencing homelessness, while promoting program compliance and staff development.

The ideal candidate will hold an MSW or advanced degree, with 3–5 years in family or residential social services and supervisory experience.