MSP Systems Engineer - Remote Windows Server Expert

SHI; Bismarck (ND); Remote; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Health benefits

401K

Flexible spending

Zusammenfassung

SHI is seeking a Systems Engineer to join our MSP team, focusing on Windows Server environments and Microsoft infrastructure across multiple customer environments. The role requires strong on-premises Microsoft experience, practical troubleshooting, and the ability to document and communicate with customers and senior technical staff in cloud/hybrid settings.

The candidate will participate in on-call rotations and collaborate with networking, security, and application teams to deliver reliable,

Qualifikationen

• Solid on-premises Microsoft experience.
• Strong troubleshooting and documentation skills.
• Ability to work with customers and senior technical teams across cloud/hybrid environments.
• Experience with Active Directory, Group Policy, DNS, DHCP, and related Windows roles.

Aufgaben

• Implement, administer, and support Windows Server environments across multiple MSP customers using established standards and procedures.
• Deploy, configure, upgrade, and troubleshoot Microsoft infrastructure services, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, file and print services, and related Windows roles and features.
• Support hybrid identity and access solutions integrating on-premises Active Directory with Microsoft Entra ID and associated synchronization technologies.
• Install, configure, maintain, and troubleshoot Microsoft and third-party server applications, middleware, web services, scheduled services, and application dependencies.
• Participate in server builds, platform upgrades, application migrations, hardware refreshes, and data center modernization initiatives.
• Troubleshoot operating system, authentication, application, virtualization, storage, backup, and performance issues, escalating complex problems when appropriate.
• Apply security hardening, patching, vulnerability remediation, configuration standards, and privileged-access practices to maintain secure and supportable environments.
• Implement and support highly available and resilient solutions using Windows failover clustering, load balancing, virtualization, backup, replication, and disaster recovery technologies under established designs.
• Create and maintain PowerShell scripts for administration, reporting, health checks, and repeatable operational tasks.
• Create and maintain build documents, support procedures, configuration records, and knowledge articles, and contribute to solution documentation.
• Work with customer stakeholders and senior technical resources to gather requirements, communicate progress and risk, and support implementation and transition to operations.
• Collaborate with networking, security, cloud, database, and application teams to deliver solutions and resolve cross-platform incidents.
• Participate in an on-call rotation and provide support for critical incidents, problem management, and service restoration.

Kenntnisse

Windows Server

Active Directory

PowerShell

Documentation

Customer collaboration

Troubleshooting

On-call support

Cross-functional teamwork

Security practices

Ausbildung

Bachelor’s degree in Computer Science, Information Technology, or a related field

Tools

PowerShell

Hyper-V

VMware

Jobbeschreibung

SHI is seeking a Systems Engineer to join our MSP team, focusing on Windows Server environments and Microsoft infrastructure across multiple customer environments. The role requires strong on-premises Microsoft experience, practical troubleshooting, and the ability to document and communicate with customers and senior technical staff in cloud/hybrid settings.

The candidate will participate in on-call rotations and collaborate with networking, security, and application teams to deliver reliable,