MSP Systems Engineer – Windows & Hybrid Cloud

SHI International Corp; New Jersey; Hybride; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401K

Flexible spending

Résumé du poste

SHI International Corp. seeks a Systems Engineer to join our MSP team. This role supports Windows Server environments, Microsoft infrastructure services, and business-critical apps across multiple customer environments, with emphasis on on-premises and hybrid setups.

Strong troubleshooting and documentation skills are essential. The ideal candidate has solid Microsoft experience, ability to work with customers and senior teammates, and a proactive approach to security, automation, and

Qualifications

• 3+ years of relevant experience as a Systems Engineer, Windows Engineer, Infrastructure Engineer, Systems Administrator, or similar role within an MSP or enterprise environment.
• Hands-on experience with Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, trusts, replication, authentication, and identity-related troubleshooting.
• Experience with Hyper-V and/or VMware virtualization, including VM lifecycle management, clustering, capacity, performance, and high-availability concepts.
• Experience supporting Microsoft server platforms and services such as IIS, Remote Desktop Services, Windows file services, failover clustering, and SQL Server infrastructure dependencies.
• Experience with backup, recovery, replication, and disaster recovery processes for Windows workloads and applications.

Responsabilités

• Implement, administer, and support Windows Server environments across multiple MSP customers using established standards and procedures.
• Deploy, configure, upgrade, and troubleshoot Microsoft infrastructure services, including Active Directory, DNS, and related Windows roles.
• Support hybrid identity and access solutions integrating on-premises Active Directory with Entra ID and synchronization technologies.
• Install, configure, maintain, and troubleshoot Microsoft and third-party server applications, middleware, web services, scheduled services, and application dependencies.
• Participate in server builds, platform upgrades, and data center modernization initiatives.
• Troubleshoot OS, authentication, application, virtualization, storage, backup, and performance issues; escalate as needed.
• Apply security hardening, patching, and privileged-access practices to maintain secure environments.
• Create and maintain PowerShell scripts for administration, reporting, health checks, and operations.
• Create and maintain build documents, support procedures, configuration records, and knowledge articles.
• Collaborate with cross-functional teams to deliver solutions and support transition to operations.
• Participate in on-call rotation and provide support for critical incidents.

Connaissances

Windows Server

Active Directory

Group Policy

DNS/DHCP

PowerShell

Hyper-V/VMware

Azure/Hybrid

Documentation

On-call support

Formation

Bachelor’s degree in Computer Science / IT or related field

Outils

Microsoft System Center

Windows Admin Center

Monitoring tools

SQL Server administration

Description du poste

SHI International Corp. seeks a Systems Engineer to join our MSP team. This role supports Windows Server environments, Microsoft infrastructure services, and business-critical apps across multiple customer environments, with emphasis on on-premises and hybrid setups.

Strong troubleshooting and documentation skills are essential. The ideal candidate has solid Microsoft experience, ability to work with customers and senior teammates, and a proactive approach to security, automation, and