Remote MSP Windows Systems Engineer

SHI; Dover (DE); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Diversity commitment

Growth opportunities

Health & wellness benefits

Remote-friendly facilities

Job summary

SHI International Corp. is seeking a Systems Engineer to join our MSP team, supporting Windows Server environments, Microsoft infrastructure, and business-critical applications across multiple customer sites.

You will apply on-premises and hybrid experiences, document solutions, and collaborate with customers and senior technical staff across cloud and hybrid environments. The role involves on-call rotations and cross-functional teamwork.

Qualifications

• 3+ years as Systems Engineer or similar in MSP or enterprise.
• Strong Windows Server administration, patching, security, and performance monitoring.
• Hands-on Active Directory, DNS, DHCP, Group Policy, and identity troubleshooting.
• Experience with Hyper-V/VMware virtualization and storage concepts.
• PowerShell scripting for admin tasks and reporting.

Responsibilities

• Implement, administer, and support Windows Server environments across multiple MSP customers.
• Deploy, configure, upgrade, and troubleshoot Microsoft infrastructure services and related roles.
• Support hybrid identity solutions integrating on-premises AD with Entra ID and sync tech.
• Install, configure, maintain, and troubleshoot server apps, middleware, and services.
• Participate in server builds, upgrades, migrations, and hardware refreshes.
• Troubleshoot OS, authentication, app, virtualization, storage, and backup issues; escalate when needed.
• Apply security hardening, patching, and privileged-access practices.
• Create and maintain PowerShell scripts for admin tasks and reporting.
• Collaborate with cross-functional teams to deliver solutions and document them.

Skills

Windows Server

Active Directory

PowerShell

Troubleshooting

Hyper-V/VMware

Documentation

Education

Bachelor’s degree in IT or related field

Tools

Microsoft System Center

Windows Admin Center

SQL Server

Job description

SHI International Corp. is seeking a Systems Engineer to join our MSP team, supporting Windows Server environments, Microsoft infrastructure, and business-critical applications across multiple customer sites.

You will apply on-premises and hybrid experiences, document solutions, and collaborate with customers and senior technical staff across cloud and hybrid environments. The role involves on-call rotations and cross-functional teamwork.