Senior MSP System Engineer - Lead Escalations & Mentoring

Bowman Williams; Town of Smithtown (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Simple IRA with 3% company match

Company vehicle for onsite visits

Certification reimbursement

Job summary

A growing Managed Service Provider is seeking a System Engineer in Smithtown, NY. The role involves technical leadership, mentoring junior engineers, and supporting advanced infrastructure environments. Candidates should have a strong background in Windows Server, networking, and proven problem-solving skills. The position offers a salary range of $90K–$100K, plus additional compensation including bonuses and benefits.

Qualifications

• 2 years in an MSP environment.
• Solid background in Windows Server and virtualization.
• Ability to handle complex client escalations.

Responsibilities

• Lead escalations for servers and networking.
• Support client environments across on-premise and cloud systems.
• Deliver proactive monitoring and incident response.

Skills

Mentoring junior engineers

Strong client communication

Networking skills (firewalls, VPN, VLANs)

Windows Server and Active Directory

Problem-solving skills

Tools

VMware

Hyper-V

Job description

A growing Managed Service Provider is seeking a System Engineer in Smithtown, NY. The role involves technical leadership, mentoring junior engineers, and supporting advanced infrastructure environments. Candidates should have a strong background in Windows Server, networking, and proven problem-solving skills. The position offers a salary range of $90K–$100K, plus additional compensation including bonuses and benefits.