MSP SDR Manager | Coaching Growth & Pipeline

Slide; Westport (CT); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Generous PTO and holidays

401(k)

Professional development

Dynamic, creative environment

Job summary

Slide, a security-first BCDR company, seeks a Sales Development Manager to lead and scale a growing SDR team focused on the MSP channel. You will coach, mentor, and structure outreach, messaging, and metrics to drive pipeline and opportunities.

The role blends hands-on coaching with strategic planning and close collaboration with Sales leadership. The ideal candidate has 5+ years in sales development and leadership, experience guiding SDRs in MSP environments, and a data-driven approach to

Qualifications

• 5+ years of progressive experience across sales development and sales leadership, including firsthand experience as an SDR/BDR.
• 3+ years of experience directly managing and coaching SDRs/BDRs, with demonstrated success improving individual and team performance.
• Direct experience selling into the MSP/channel ecosystem, with a strong understanding of MSP buyers and channel dynamics.

Responsibilities

• Lead, coach, recruit, and develop a growing SDR team, with accountability for team performance, pipeline generation, and scaling the function as Slide grows.
• Stay close to the day-to-day work through call coaching, prospecting support, messaging development, role-playing, and hands-on participation when needed.
• Build a culture of trust and accountability, providing regular, direct feedback and addressing performance issues when expectations aren't being met.
• Understand each SDR's strengths and development areas and tailor coaching to improve prospecting, communication, rapport building, storytelling, and objection handling.
• Track and analyze key SDR metrics, including activity, conversion rates, meeting quality, pipeline generated, and ramp time, to identify trends and opportunities for improvement.
• Use performance data to diagnose challenges and improve coaching, targeting, messaging, processes, and team execution.
• Identify and implement practical ways to use AI and emerging sales technology to improve prospecting, personalization, coaching, and team productivity.
• Partner closely with Hunters, Marketing, and Sales leadership to improve lead quality, handoffs, targeting, messaging, and account coverage.
• Partner with the Regional Sales Manager to align goals, forecast pipeline, assess team performance, and evolve the SDR organization as Slide grows.

Skills

SDR leadership

Coaching SDRs

Sales strategy

MSP channel

Data-driven

Job description

Slide, a security-first BCDR company, seeks a Sales Development Manager to lead and scale a growing SDR team focused on the MSP channel. You will coach, mentor, and structure outreach, messaging, and metrics to drive pipeline and opportunities.

The role blends hands-on coaching with strategic planning and close collaboration with Sales leadership. The ideal candidate has 5+ years in sales development and leadership, experience guiding SDRs in MSP environments, and a data-driven approach to