Hybrid MSP SDR: Growth Pipeline & Path to AE

The 20; Plano (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid office in Plano, TX

Job summary

The 20 in Plano, TX is seeking a motivated Sales Development Representative to build the pipeline that powers our growth. You’ll partner with the AE team and SVP of Sales to craft targeted outreach, follow up events, and move MSP prospects from interest to ready-to-buy.

You’ll thrive in a fast-moving, data-driven environment, are organized and coachable, and excited to learn the MSP space. This hybrid role offers mentorship, performance-based bonuses, and a clear path to advancement.

Qualifications

• 1–3 years in a sales development, inside sales, or business development role.
• Experience in the MSP, IT services, or technology channel.
• Proven ability to generate qualified pipeline through outbound prospecting (email, phone, LinkedIn).

Responsibilities

• Conduct targeted outbound prospecting via phone, email, LinkedIn and other channels to generate qualified leads for the AE team.
• Own post-event and post-conference follow-up with speed and precision.
• Research and qualify MSP prospects using ICP criteria.
• Book and confirm Growth Consult calls between qualified prospects and Channel AEs.
• Maintain accurate records of all prospecting activity in HubSpot CRM.
• Collaborate with the AE team to develop personalized outreach sequences.
• Support pipeline hygiene by re-engaging stalled leads and flagging at-risk prospects.
• Participate in regular team syncs to refine messaging and ICP updates.
• Track and report weekly on meetings booked and pipeline contribution.

Skills

Sales development

Inside sales

Business development

Outbound prospecting

Tools

HubSpot CRM

Job description

The 20 in Plano, TX is seeking a motivated Sales Development Representative to build the pipeline that powers our growth. You’ll partner with the AE team and SVP of Sales to craft targeted outreach, follow up events, and move MSP prospects from interest to ready-to-buy.

You’ll thrive in a fast-moving, data-driven environment, are organized and coachable, and excited to learn the MSP space. This hybrid role offers mentorship, performance-based bonuses, and a clear path to advancement.