MSP Program Leader – Multi-Site Solutions

Adecco Group; Charlotte (NC); Presencial; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Descripción de la vacante

Adecco Group is seeking a Program Manager to lead consultative solutions for MSP accounts across multiple locations. You will oversee program delivery, manage client stakeholders, and drive performance against KPIs while improving service quality and cost efficiency. Travel required with minimal supervision.

The role emphasizes cross-functional leadership, financial oversight, and collaboration with suppliers and internal teams to expand the program regionally and globally.

Formación

• Five (5) years’ work experience in service level industry with four (4) years in the service sector.
• Previous account management experience is required; sales experience is a plus.
• Lean Six Sigma Green Belt or higher certification preferred.

Responsabilidades

• Manage client operations and MSP program adherence across multiple sites and suppliers.
• Build relationships with MSP client decision makers and serve as the main contact for program management in the region.
• Drive program evolution and coordinate change management with Adecco and the client.

Conocimientos

Program management

Stakeholder management

Leadership

Budgeting

Microsoft Office

Educación

Six Sigma Green Belt

Lean Six Sigma

Descripción del empleo

Adecco Group is seeking a Program Manager to lead consultative solutions for MSP accounts across multiple locations. You will oversee program delivery, manage client stakeholders, and drive performance against KPIs while improving service quality and cost efficiency. Travel required with minimal supervision.

The role emphasizes cross-functional leadership, financial oversight, and collaboration with suppliers and internal teams to expand the program regionally and globally.