MSP Workforce Solutions Program Lead

Headfirst Group; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Vakantiegeld

Hybride werken

Pensioenpremie

Prestatiebonus

Internetvergoeding

Vitaliteitsbudget

Lunchbijdrage

Thuiswerkplek

Job summary

HeadFirst Group is seeking a Program Manager to drive expansion, growth, and diversification of client service offerings. You will translate the program's strategic direction into operational plans and manage cross-functional teams to deliver outcomes.

Responsibilities include stakeholder engagement, data-driven decision support, supplier management, and program improvements across the US and Canada, with a focus on delivering value for a multi-million dollar portfolio.

Qualifications

• High degree of impact with the ability to quickly build relationships and collaborate effectively across and within teams.
• Leads by example and drives team engagement with a proven ability to recognize and develop potential.
• Driven, dynamic, and innovative with a hunger to succeed.
• Excellent organizational and leadership skills.
• Excellent communication, interpersonal and presentation skills.
• Ability to build strong third-party relationships given high industry aptitude.
• Thorough knowledge of market changes and forces that influence the talent market.
• Demonstrable analytical and problem-solving abilities.
• Ability to address the volume and strategy needed to support a $30 million portfolio.
• Ideally experience in managing a contingent program in Canada and United States.

Responsibilities

• Utilize tools such as LinkedIn Talent Insights and MRA data to identify issues and provide suggestions related to requisition fulfillment challenges.
• Provide client decision support regarding appropriate worker classification.
• Provide clients with supplier optimization recommendations, and assist Supplier Relations with contract terminations as needed.
• Deliver supplier scorecards, and corrective actions or probation related to contract violations.
• Assist in qualifying suppliers and contract negotiations as needed to support programs.
• Identify and resolve issues that arise.
• Measure Maintain and monitor daily, weekly, monthly, quarterly reports to identify trends, gaps, opportunities.
• Work with client to monitor program satisfaction (stakeholders & hiring managers), provide order fulfillment coaching to team members.
• Work with client to monitor supplier satisfaction, provide necessary coaching to suppliers.
• Interpret data with market context and industry insights for client review.
• Provide updates and recommend best practices for program and/or system enhancements.
• Develop and manage projects related to program/team development and improvement

Skills

Open Communicator

Strategic Thinker

Relationship Builder

Connected Collaborator

Progressive Problem Solver

Effective Delivery

Customer Focused

Resilient Performer

Job description

HeadFirst Group is seeking a Program Manager to drive expansion, growth, and diversification of client service offerings. You will translate the program's strategic direction into operational plans and manage cross-functional teams to deliver outcomes.

Responsibilities include stakeholder engagement, data-driven decision support, supplier management, and program improvements across the US and Canada, with a focus on delivering value for a multi-million dollar portfolio.