Senior Manager, MSP Programs & Strategy

Staffmark Group; Chicago (IL); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Competitive pay

Cutting edge benefits

Generous Paid Time Off

Job summary

Staffmark Group is seeking a Senior Manager, Managed Programs to drive strategic initiatives within the Total Talent Solutions team. The role focuses on strengthening our MSP portfolio, expanding spend across client programs, and delivering hands-on support to priority accounts.

You will own the team roadmap, lead portfolio-wide projects, and support priority client programs with leadership on supplier relations and program health. This is a pivotal role offering growth across a national network.

Qualifications

• Partner with Sr. Program Managers to strengthen performance and relationships on priority client accounts.
• Build relationships with senior client stakeholders; join QBRs and key client meetings.
• Assess program health (fill rates, time-to-fill, spend, supplier performance, escalations) and close gaps.
• Grow SMG and Staffmark share of spend across MSP programs, working with sales leadership.

Responsibilities

• Own the team’s initiatives backlog: prioritize, build the roadmap, and drive projects to completion.
• Lead portfolio-wide projects, such as supplier scorecards and a best-in-class QBR process.
• Manage client satisfaction surveys and new-hire training initiatives.
• Step in to support programs that need extra help and source suppliers when clients add categories.

Job description

Staffmark Group is seeking a Senior Manager, Managed Programs to drive strategic initiatives within the Total Talent Solutions team. The role focuses on strengthening our MSP portfolio, expanding spend across client programs, and delivering hands-on support to priority accounts.

You will own the team roadmap, lead portfolio-wide projects, and support priority client programs with leadership on supplier relations and program health. This is a pivotal role offering growth across a national network.