MSP Program Delivery Leader

Hudson Talent Solutions; Texas; On-site; USD 140,000 - 190,000; Full time

Job summary

Hudson Talent Solutions is seeking a Director of MSP Program Delivery in Texas to lead end-to-end MSP and contingent workforce programs. You will ensure SLAs, KPIs, and supplier performance while advising the client on program design and efficiency.

This hands-on leadership role balances operational excellence with strategic counsel, managing governance, reporting, and supplier relationships to drive growth and profitability for the client and our firm.

Qualifications

• Significant MSP leadership experience at director level or equivalent.
• Proven track record delivering complex MSP/contingent workforce programs for enterprise clients.
• Strong consulting and advisory skills with credibility to influence senior stakeholders.
• Deep knowledge of contingent labour models, vendor management, supplier management and compliance.
• Solid commercial and financial acumen including spend analysis and contract governance.
• Experience building and developing high-performing teams under pressure.
• Excellent communication, negotiation and problem-solving skills.
• Experience with major VMS platforms and workforce analytics tools.
• Exposure to SOW/services procurement and outsourced talent services (e.g., RPO).
• Relevant certifications such as CWS or CCWP.

Responsibilities

• Own end-to-end MSP program delivery, ensuring SLAs, KPIs and contractual commitments are met or exceeded.
• Act as escalation point for daily operational issues across requisitions, onboarding, invoicing and supplier performance.
• Advise client on improving its contingent workforce program, including design, spend and process efficiency.
• Build relationships with client leadership and lead governance meetings.
• Manage supplier network, performance, tiering and rate/compliance oversight.
• Oversee program commercial obligations including SLAs, pricing and invoicing.
• Deliver accurate program reporting and insights to identify savings and improvements.
• Lead and develop the program delivery team with accountability and client focus.
• Ensure compliance with worker classification, data, regulatory requirements, and drive continuous improvement.
• Identify opportunities to expand scope and protect profitability.

Skills

MSP leadership

Contingent workforce programs

Vendor management systems

Stakeholder management

Contract governance

Data analytics

People leadership

Communication & negotiation

SOW/services procurement

RPO exposure

Education

CWS or CCWP Certification

Tools

VMS platforms

Workforce analytics tools

Job description

Hudson Talent Solutions is seeking a Director of MSP Program Delivery in Texas to lead end-to-end MSP and contingent workforce programs. You will ensure SLAs, KPIs, and supplier performance while advising the client on program design and efficiency.

This hands-on leadership role balances operational excellence with strategic counsel, managing governance, reporting, and supplier relationships to drive growth and profitability for the client and our firm.