MSP Program Delivery Director: Lead & Elevate Outcomes

Hudson Talent Solutions; Town of Florida (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

Hudson Talent Solutions is seeking a Director of MSP Program Delivery to lead the end-to-end management of a client’s MSP and contingent talent services. You will balance hands-on leadership with strategic counsel, resolving escalations with suppliers and presenting roadmaps to executives.

The role requires senior-level program delivery experience, strong vendor management, and the ability to drive program growth and profitability across multiple sites or countries.

Qualifications

• Significant experience leading MSP and contingent workforce programs, ideally at director level.
• Proven track record running complex, multi-site or multi-country programs for enterprise clients.
• Strong consulting and advisory skills with senior client stakeholders.

Responsibilities

• Own end-to-end delivery of the MSP program, ensuring SLAs and KPIs are met.
• Act as escalation point for daily operational issues across requisitions, onboarding, invoicing, compliance and supplier performance.
• Advise the client on improving its contingent workforce program, including supplier strategy and spend.
• Build relationships with client leadership and lead governance meetings.
• Manage and develop a supplier network, including performance management and rate oversight.
• Oversee commercial obligations including pricing, invoicing and payment processes.
• Deliver program reporting and derive insights to drive savings and improvements.
• Lead and develop the program delivery team with accountability.
• Ensure compliance with worker classification and data regulations.

Skills

MSP leadership

stakeholder management

VMS knowledge

supplier management

program governance

analytical skills

communication/negotiation

SOW/RPO exposure

Education

Bachelor’s degree in related field

Tools

VMS platforms

Workforce analytics tools

Job description

Hudson Talent Solutions is seeking a Director of MSP Program Delivery to lead the end-to-end management of a client’s MSP and contingent talent services. You will balance hands-on leadership with strategic counsel, resolving escalations with suppliers and presenting roadmaps to executives.

The role requires senior-level program delivery experience, strong vendor management, and the ability to drive program growth and profitability across multiple sites or countries.