MSP IT Technician - Onsite & Remote Support (Houston)

Prudent Technologies and Consulting, Inc.; Houston (TX); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Prudent Technologies and Consulting, Inc. is seeking a Managed Services Technician to provide on-site and remote IT support for business clients in the Greater Houston area. The role emphasizes MSP experience and a customer‑focused approach to troubleshooting and service delivery.

You will handle Windows 10/11, Windows Server, Microsoft 365, Active Directory, printers, and managed print services, while installing hardware and software and using remote support tools.

Qualifications

• Mandatory MSP (Managed Service Provider) experience.
• Proficient with Windows 10/11, Windows Server, and Microsoft 365.
• Experience with Active Directory and printers/print management.
• Hardware and software installation experience.
• Experience delivering onsite and remote IT support with strong customer service.

Responsibilities

• Provide onsite and remote IT support for business clients across the Greater Houston area.
• Support MSP, managed print, and document management solutions.
• Deliver excellent customer service and troubleshoot issues efficiently.
• Collaborate with clients to resolve technical problems and optimize IT environments.

Skills

Mandatory MSP experience

Windows 10/11

Windows Server

Microsoft 365 / Office 365

Active Directory

Printers & Managed Print Services

Hardware installation

Software installation

Tools

Remote support tools

Job description

Prudent Technologies and Consulting, Inc. is seeking a Managed Services Technician to provide on-site and remote IT support for business clients in the Greater Houston area. The role emphasizes MSP experience and a customer‑focused approach to troubleshooting and service delivery.

You will handle Windows 10/11, Windows Server, Microsoft 365, Active Directory, printers, and managed print services, while installing hardware and software and using remote support tools.