MSP IT Support Specialist — Hands-On Client Tech

DATAFLOW BUSINESS SYSTEMS INC; Salinas (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading technology service provider is seeking a Technical Support Specialist to deliver hands-on and remote IT support. The role involves troubleshooting hardware, software, and network issues, as well as configuring workstations and peripheral devices. Strong communication skills and the ability to multitask in a fast-paced environment are essential. This full-time position is based in person in Salinas, California.

Qualifications

• Basic knowledge of IT systems, networking, and troubleshooting.
• Strong communication skills and customer service orientation.
• Ability to work independently and manage multiple tasks.

Responsibilities

• On-site troubleshooting for hardware, software, and networking issues.
• Setup, configure, and maintain workstations and peripheral devices.
• Assist with software installations and updates.
• Provide technical support to clients and document resolutions.
• Collaborate with remote teams and escalate complex issues as needed.

Skills

IT systems knowledge

Networking

Troubleshooting

Customer service orientation

Communication skills

Job description

A leading technology service provider is seeking a Technical Support Specialist to deliver hands-on and remote IT support. The role involves troubleshooting hardware, software, and network issues, as well as configuring workstations and peripheral devices. Strong communication skills and the ability to multitask in a fast-paced environment are essential. This full-time position is based in person in Salinas, California.