MSP IT Support Engineer — Hybrid/Remote

Wellshade; Milwaukee (WI); Hybrid; USD 28,413 - 40,467; Part time

Job summary

A technology services provider is seeking a highly motivated Freelance IT Support Engineer. This hybrid role requires 5+ years of IT support experience, strong knowledge of Microsoft 365 administration, and the ability to troubleshoot hardware and network issues. Candidates must have a valid driver's license for on-site visits and a personal Windows laptop. The position offers flexible hours and an hourly rate up to $25, negotiable based on experience.

Qualifications

• 5+ years of experience in IT support.
• Valid driver's license and reliable transportation for client site visits.
• Personal laptop with Windows 10/11 Pro, minimum 16GB RAM.

Responsibilities

• Deliver high-quality onsite and remote support to clients.
• Troubleshoot and resolve hardware, software, and network issues.
• Manage and maintain Microsoft 365 environments.

Skills

Windows operating systems

Microsoft 365 administration

Basic network troubleshooting

Problem-solving skills

Interpersonal skills

Tools

MSP RMM tools

Remote support tools

VMware

Hyper-V

Job description

A technology services provider is seeking a highly motivated Freelance IT Support Engineer. This hybrid role requires 5+ years of IT support experience, strong knowledge of Microsoft 365 administration, and the ability to troubleshoot hardware and network issues. Candidates must have a valid driver's license for on-site visits and a personal Windows laptop. The position offers flexible hours and an hourly rate up to $25, negotiable based on experience.