MSP IT Field Technician — Diverse Client Impact

Bowman Williams; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401K with 4% match

Growth-focused environment

Job summary

A growing MSP based in Brooklyn, NY, seeks an IT Field Technician with over 2 years of MSP experience to provide hands-on support. The role involves troubleshooting Microsoft 365, resolving networking issues, and supporting various IT systems. Candidates should have strong technical skills and a valid driver's license. Competitive compensation includes a base salary range of $60,000 to $75,000 plus annual bonuses and a 401K match.

Qualifications

• 2+ years of MSP experience (must-have).
• Strong skills in Microsoft 365, Windows OS, Active Directory.
• Valid driver’s license and personal vehicle.

Responsibilities

• Provide Level 1 support for desktops, laptops, mobile devices, and printers.
• Troubleshoot Microsoft 365 & Active Directory issues.
• Resolve networking issues like VPN, firewalls, and switches.
• Support VOIP systems such as RingCentral.

Skills

Microsoft 365

Windows OS

Active Directory

Basic networking knowledge

Job description

A growing MSP based in Brooklyn, NY, seeks an IT Field Technician with over 2 years of MSP experience to provide hands-on support. The role involves troubleshooting Microsoft 365, resolving networking issues, and supporting various IT systems. Candidates should have strong technical skills and a valid driver's license. Competitive compensation includes a base salary range of $60,000 to $75,000 plus annual bonuses and a 401K match.