MSP Enterprise Solutions Architect – Pre-Sales Lead

NinjaOne; Oregon (WI); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Unlimited PTO

Job summary

NinjaOne seeks an Enterprise Solutions Engineer to own the full pre-sales technical experience for MSP and enterprise accounts, shaping demos, architecture, and proof-of-concept stages. You’ll partner with Account Executives to drive strategy and deliver measurable impact.

You’ll build playbooks, lab environments, and repeatable processes to scale the AE-to-SE model while representing NinjaOne at MSP events and customer forums. Remote-friendly with travel ~30%.

Qualifications

• 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting MSP or enterprise B2B SaaS customers
• Evolved from a technical background with practical insight into IT operations and service delivery at scale
• Strong communicator with executive presence—able to tailor messaging for technicians, managers, and executives
• Deep domain knowledge in IT operations, RMM, automation, and ITSM-adjacent platforms

Responsibilities

• Own the full pre-sales technical experience from evaluation to proof-of-concept and implementation.
• Collaborate with Account Executives and Sales Leadership to drive channel growth and align technical value to business outcomes.
• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure multi-tenant adoption.

Skills

Windows

Linux/macOS

Networking

RMM tools

ITSM platforms

PowerShell

JavaScript

VBScript

Salesforce

Jira

Highspot

Education

Bachelor's degree preferred

Tools

Salesforce

Jira

Highspot

Job description

NinjaOne seeks an Enterprise Solutions Engineer to own the full pre-sales technical experience for MSP and enterprise accounts, shaping demos, architecture, and proof-of-concept stages. You’ll partner with Account Executives to drive strategy and deliver measurable impact.

You’ll build playbooks, lab environments, and repeatable processes to scale the AE-to-SE model while representing NinjaOne at MSP events and customer forums. Remote-friendly with travel ~30%.