Senior MSP Solutions Engineer - Remote

NinjaOne; United States; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Unlimited PTO

Hybrid remote work

Job summary

NinjaOne in the United States seeks an experienced Enterprise Solutions Engineer to own the full technical sales cycle for MSP and enterprise customers. You’ll guide evaluation, design architectures, run POCs, and implement solutions that scale across multi‑tenant environments.

You’ll partner with Account Executives and Sales Leadership to translate technical value into business outcomes, develop reusable assets, and contribute to the Enterprise SE function as a foundational team member, driving

Qualifications

• 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting MSP or enterprise B2B SaaS customers.
• Evolved from a technical background with insight into IT operations and service delivery at scale across multi-tenant environments.
• Strong communicator with executive presence—able to tailor messaging for technicians, service managers, and MSP executives.

Responsibilities

• Own the full pre-sales technical experience for MSP and enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages.
• Collaborate with Account Executives and Sales Leadership to drive channel growth and align technical value to business outcomes.
• Partner with onboarding and Customer Success teams to accelerate time-to-value across multi-tenant environments.
• Support review and alignment of technical content within RFPs and RFIs, providing SME and operational insight.
• Represent NinjaOne at MSP and IT channel events, conferences, and customer forums.
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts.

Skills

MSP pre-sales experience

Executive communication

Multi-tenant IT operations

Adaptability in high-growth

Education

Bachelor's degree preferred

Technical certifications (e.g., CISSP, Security+)

Tools

RMM tools

ITSM platforms

Salesforce

Jira

Highspot

PowerShell/JavaScript/VBScript

Job description

NinjaOne in the United States seeks an experienced Enterprise Solutions Engineer to own the full technical sales cycle for MSP and enterprise customers. You’ll guide evaluation, design architectures, run POCs, and implement solutions that scale across multi‑tenant environments.

You’ll partner with Account Executives and Sales Leadership to translate technical value into business outcomes, develop reusable assets, and contribute to the Enterprise SE function as a foundational team member, driving