MSP Client Systems Engineer II — Houston

Coretelligent, LLC.; Houston (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, & Vision

401k

Paid Parental Leave

Job summary

Coretelligent, LLC. is seeking a Client Support Engineer II to serve as a primary technical resource for a key account in the Houston area.

This client‑facing role balances hands‑on support, proactive system management, and technical leadership in a fast‑paced MSP environment. You will own and optimize identity management with Entra ID, Intune, and Azure, support Microsoft 365 and Exchange Online, and collaborate with client stakeholders to drive improvements while delivering reliable, secure IT

Qualifications

• 5+ years of experience in IT support, systems engineering, or MSP environments
• Strong hands-on experience with Microsoft Entra ID, Intune, 365, and Azure
• Azure certification (AZ-104) preferred but not required
• Experience supporting mid-sized environments (200+ users) in client-facing or MSP settings
• Strong troubleshooting across endpoints, access, and cloud environments
• Excellent communications with client stakeholders and teams

Responsibilities

• Serve as the primary technical point of contact for a client environment (300–400 users)
• Manage Identity and Access across Entra ID including lifecycle and security best practices
• Own and maintain Intune environments (device management, policy, compliance)
• Support Microsoft 365 (Teams, Exchange Online) for stability and performance
• Work within Azure (VMs, core services) and environment health
• Provide hands-on support across endpoints, hardware, networking, and connectivity
• Troubleshoot and resolve escalated technical issues across endpoints and access
• Lead client-facing initiatives such as deployments and infrastructure improvements
• Perform proactive system checks, licensing reviews, and environment optimization
• Partner with client stakeholders to align on priorities and long-term improvements
• Maintain accurate documentation and system configurations
• Mentor junior engineers and act as escalation point

Skills

IT support

MSP experience

Education

Azure AZ-104 certification (preferred)

Tools

Microsoft Entra ID

Microsoft Intune

Microsoft 365

Microsoft Azure

Job description

Coretelligent, LLC. is seeking a Client Support Engineer II to serve as a primary technical resource for a key account in the Houston area.

This client‑facing role balances hands‑on support, proactive system management, and technical leadership in a fast‑paced MSP environment. You will own and optimize identity management with Entra ID, Intune, and Azure, support Microsoft 365 and Exchange Online, and collaborate with client stakeholders to drive improvements while delivering reliable, secure IT