Patient Admissions Specialist

Hoag Hospital Irvine; Newport Beach (CA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian is seeking an Administrative Representative to support patients and clinical teams during night shifts at 1 Hoag Dr, Newport Beach, CA. You will handle registration, scheduling, insurance verification, and patient payments, ensuring a positive patient experience and smooth operations.

Proficiency with EPIC and other systems, basic Microsoft Office skills, and clerical accuracy are required.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience, medical terminology knowledge, filing, computer skills and basic telephone skills.
• High level of keyboarding skills for data input.
• Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel).
• Imaging Departments Only: clerical experience and medical terminology preferred.

Responsibilities

• Registration for patients and scheduling appointments.
• Verification of insurance information.
• Collection of patient payments.
• Enhance the patient experience and satisfaction.
• Communicate with internal departments to coordinate care.
• Operate and utilize systems such as Affinity, Passport, EPIC and other supporting information systems.

Skills

Clerical experience

Medical terminology

Data entry

Telephone skills

Customer service

Education

High School diploma or equivalent

1 year clerical experience

Tools

Microsoft Office

Outlook

Word

Excel

EPIC

Affinity

Passport

Job description

Hoag Memorial Hospital Presbyterian is seeking an Administrative Representative to support patients and clinical teams during night shifts at 1 Hoag Dr, Newport Beach, CA. You will handle registration, scheduling, insurance verification, and patient payments, ensuring a positive patient experience and smooth operations.

Proficiency with EPIC and other systems, basic Microsoft Office skills, and clerical accuracy are required.