Move In Coordinator

Monarch Communities®; Rehoboth Beach (DE); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health Insurance (Medical/Rx, Dental,

401(k) Retirement with Company Match

Paid Time Off and Holidays

Tuition Reimbursement

Employee Assistance Program (EAP)

FSA (Commuter/Parking)

Job summary

Monarch Communities in Delaware is seeking a Move-In Coordinator to act as the liaison for new residents and families, delivering and ensuring the success of the ambassador program. You will work with the Director of Sales and Community Relations Executive Director and department heads to ensure a seamless welcome and transition into our community.

Hours: Tuesday-Saturday 9:00am-5:00pm; Salary: $20.00 - $24.00 hourly.

Responsibilities

• Schedules appointments and tours with potential residents upon request.
• Coordinates residents' move-in, move-out, and in-house transfers.
• Maintains accurate daily census.
• Maintains accurate, organized residents' pre-admission, move-in, and discharge documentation.
• Maintains accurate, organized documentation of apartment inspections and related work orders.
• Actively networks under the direction of the Director of Community Relations to ensure the Community is represented as an attractive long-term care option in the local community.
• Ensures that quality resident services are coordinated and delivered in accordance with Brandywine standards, policies, and procedures.
• Supports the social, emotional, and physical environment conducive to the best interests of all residents.
• Facilitates new residents integration as members of the Community.
• Assists residents individually and in small groups with transitioning to the Community.

Job description

Company Culture and Values

At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

The Move-In Coordinator is the liaison to new Residents/families moving into our community, delivering and ensuring the success of our ambassador program. This person works closely with our Director of Sales and Community Relations Executive Director, and all department heads to ensure a seamless, successful transition and warm welcome into our community. The Move-In Coordinator will also assist with calls, tours, event planning & execution, and other tasks as assigned.

Hours: Tuesday-Saturday 9:00am-5:00pm

Salary Range: $20.00 - $24.00 Hourly

• Schedules appointments and tours with potential residents upon request.
• Coordinates residents' move-in, move-out, and in-house transfers.
• Maintains accurate daily census.
• Maintains accurate, organized residents' pre-admission, move-in, and discharge documentation.
• Maintains accurate, organized documentation of apartment inspections and related work orders.
• Actively networks under the direction of the Director of Community Relations to ensure the Community is represented as an attractive long-term care option in the local community.
• Ensures that quality resident services are coordinated and delivered in accordance with Brandywine standards, policies, and procedures.
• Supports the social, emotional, and physical environment conducive to the best interests of all residents.
• Facilitates new residents integration as members of the Community.
• Assists residents individually and in small groups with transitioning to the Community.

Qualifications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Additional Information

Additional Benefits for Full-time Team Members

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement

Other Compensation Programs

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.