Concierge/Front Desk full-time

Monarch Communities; Bridgewater Township (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement with Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Monarch Communities is seeking a Concierge for Brandywine at Middlebrook in New Jersey. The role supports sales and marketing through greeting residents and guests, providing community information, answering calls, and performing clerical tasks.

The position runs Monday through Friday, 4:30 pm to 8:30 pm, offering compensation of $17.00–$18.00 hourly. Prior experience with seniors and strong computer skills are desired.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with the senior population.
• Proficiency in Microsoft Office (Windows, Outlook, Excel) with ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains appropriate office supplies.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in in-service training and adheres to policies and procedures.

Skills

Interpersonal skills

Customer service

MS Office

Experience with senior population

Education

High school diploma

Tools

Microsoft Office

Job description

• Employment Category: Full Time - Scheduled at Least 30 Hours Per Week
• Compensation: USD 17 - USD 18 - hourly

Company Description

At Brandywine at Middlebrook, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team iscommitted to delivering an excellent experience and takes great pride in their work. We offer spacious IndependentLiving, AssistedLiving, and Mosaic by Monarch Memory Careapartments and we ensure eachresident is getting the attentive and personalized care they deserve.

Job Description

Concierge needed for:

Monday-Friday 4:30 pm to 8:30 pm

Salary Range: $17.00 - $18.00 Hourly

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional Information

Benefits Offered (Full Time):

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&DD, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&DD) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.