Concierge/Front Desk

Monarch Communities; Howell (AR); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health Insurance

401(k) with Company Match

PTO

Job summary

Monarch Communities at Brandywine Living in Howell, AR is seeking a part-time Concierge to greet residents and visitors, provide information to support sales and marketing efforts, and handle clerical tasks. You will respond to incoming calls, assist with mail, and help maintain emergency contact logs.

The role reports to the Business Operations Director, requires a high school diploma or equivalent, and offers hourly compensation in a senior living setting with benefits and training

Qualifications

• High school diploma or equivalent required or preferred.
• Experience working with seniors or in healthcare is desirable.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Answer and screen incoming calls professionally.
• Provide clerical support and information to residents and visitors.
• Maintain mail and help update residence logs and emergency contacts.
• Support operations with routine administrative tasks.
• Ensure compliance with community policies and applicable regulations.
• Attend training sessions as required.

Skills

Interpersonal skills

Senior population

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Description

At Brandywine Living at Howell, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer Assisted Living and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.

Job Description

Reports To

The Concierge will report to the Business Operations Director. This position is a Part Time non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Shift Needed :

Tuesday-Saturday 8:30a-4:30p

Salary: $15.92 - $16.92 Hourly

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

Benefits Offered(Full Time):

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.