Mountain Rescue & Dispatch Specialist

Boyne Resorts; Michigan; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Ski passes

Golf passes

Waterpark passes

Discounts for food and retail

Job summary

Boyne Mountain Resort seeks a Mountain Operations Dispatcher to join the on-hill operations team. You will coordinate communications, manage emergency responses, and support administration while ensuring a safe and welcoming guest experience on the mountain.

In this role you will handle dispatch tasks, prepare documentation, and collaborate with EMS and first-aid teams. A background in hospitality or public safety and strong communication are essential.

Qualifications

• Experience in a fast-paced, multi-tasking environment handling phones, radios and computers.
• Customer service experience in hospitality or service industries.

Responsibilities

• Operate telephones and radios to relay operational and emergency information.
• Manage dispatch workflows and prioritize requests from guests and staff.
• Prepare timelines and documentation for incidents and daily operations.
• Maintain a professional, supportive presence and coordinate with EMS and other teams.

Skills

Multi-tasking

Telephones

Radios

Computers

Customer service

Hospitality experience

Job description

Boyne Mountain Resort seeks a Mountain Operations Dispatcher to join the on-hill operations team. You will coordinate communications, manage emergency responses, and support administration while ensuring a safe and welcoming guest experience on the mountain.

In this role you will handle dispatch tasks, prepare documentation, and collaborate with EMS and first-aid teams. A background in hospitality or public safety and strong communication are essential.