Mountain Operations & Guest Services Supervisor

Aramark; Twentynine Palms (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Parental leave

Paid time off

Job summary

Aramark is hiring a Mountain Operations Supervisor for Badger Pass Ski Area in Yosemite National Park. This seasonal role involves overseeing Guest Services, coordinating registration and transportation, and ensuring a top-tier guest experience under the direction of the Guest Services Manager.

The position emphasizes staff training, 24/7 coverage, and close collaboration with other departments to maintain exceptional service throughout guests’ visits.

Qualifications

• Positive attitude and strong work ethic.
• Strong knowledge of personal computers.
• Experience in guest services.
• Ability to lead and communicate effectively.
• Strong organizational abilities.
• Preferably two years in hospitality services or like supervisor role.
• Must read/write/speak English clearly.

Responsibilities

• Supervises Guest Services Support Staff in providing 24/7 coverage.
• Coordinates registration functions and transportation for all guests.
• Trains Front Desk/Concierge personnel per Aramark programs and conference center clients.
• Oversees front desk and concierge tasks to ensure world-class service.
• Guest orientation of the local area and conference center facilities.
• Proper telephone service technique and PBX operation.
• Coordinating reservations for guest transportation.
• Communicate closely with all departments for seamless guest experience.

Skills

Guest Services

Team Leadership

Training Programs

Communication

Front Desk

Job description

Aramark is hiring a Mountain Operations Supervisor for Badger Pass Ski Area in Yosemite National Park. This seasonal role involves overseeing Guest Services, coordinating registration and transportation, and ensuring a top-tier guest experience under the direction of the Guest Services Manager.

The position emphasizes staff training, 24/7 coverage, and close collaboration with other departments to maintain exceptional service throughout guests’ visits.