Mountain Operations & Guest Services Supervisor - Yosemite

Aramark; Twentynine Palms (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Parental leave

Disability coverage

Job summary

Aramark is seeking a Mountain Operations Supervisor for Badger Pass Ski Area in Yosemite National Park, CA. The role oversees guest services, front desk, and concierge operations to ensure a seamless guest experience across registrations, transportation, and lodging support functions.

The position requires leadership, strong customer service, and proficiency with basic computer systems, with a focus on delivering exemplary hospitality throughout the guest journey.

Qualifications

• Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.
• A strong knowledge of personal computers is essential.
• Experience in all facets of providing guest services.
• Must be able to lead, motivate, and communicate effectively with others.

Responsibilities

• Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage.
• Coordinates registration functions and transportation for all guests.
• Trains Front Desk/Concierge personnel and oversees lobby operations to ensure world-class service.

Job description

Aramark is seeking a Mountain Operations Supervisor for Badger Pass Ski Area in Yosemite National Park, CA. The role oversees guest services, front desk, and concierge operations to ensure a seamless guest experience across registrations, transportation, and lodging support functions.

The position requires leadership, strong customer service, and proficiency with basic computer systems, with a focus on delivering exemplary hospitality throughout the guest journey.