Mortgage Servicing Specialist — Payments & Member Care

1st MidAmerica; Bethalto (IL); Presencial; USD 42.000 - 56.000; Tempo integral

Benefícios oferecidos por esta vaga

Salary & benefits

Career growth

Supportive team

Resumo da vaga

1st MidAmerica, a trusted financial institution, is seeking a Mortgage Servicing Processor for a full-time role in Illinois. The position focuses on day-to-day mortgage loan servicing, including payment posting, escrow processing, and addressing member concerns about home loans.

The role emphasizes accurate account maintenance, timely reconciliations, and compliance with policies. Prior mortgage servicing experience is helpful but not required, and a collaborative team environment is offered.

Qualificações

• High school diploma or equivalent.
• Mortgage experience is preferred but not required.
• Customer service experience is a plus.
• Strong communication skills and attention to detail.

Responsabilidades

• Post payments, import new loans, account maintenance.
• Provide excellent member service and resolve inquiries.
• Balance and reconcile accounts.
• Ensure compliance with policies and regulations.

Conhecimentos

Customer service

Strong communication

Attention to detail

Mortgage experience

Formação

High school diploma or equivalent

Descrição da vaga

1st MidAmerica, a trusted financial institution, is seeking a Mortgage Servicing Processor for a full-time role in Illinois. The position focuses on day-to-day mortgage loan servicing, including payment posting, escrow processing, and addressing member concerns about home loans.

The role emphasizes accurate account maintenance, timely reconciliations, and compliance with policies. Prior mortgage servicing experience is helpful but not required, and a collaborative team environment is offered.