Mortgage Servicing Specialist - Member-Focused & Growth

1ST MIDAMERICA CREDIT; Bethalto (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career growth opportunities

Job summary

1 st MidAmerica Mortgage is seeking a member-focused Mortgage Servicer to handle day-to-day loan servicing, including payment posting, escrow processing, and addressing member questions. The role emphasizes accuracy, compliance, and strong customer service.

You will post payments, import loans, reconcile accounts, and work across credit union locations during business hours, Monday to Friday with occasional Saturday shifts, contributing to a supportive team environment.

Qualifications

• Must have strong customer service skills and clear communication.
• Attention to detail and accuracy in processing mortgage transactions.
• Experience in mortgage servicing orRelated banking tasks is a plus.

Responsibilities

• Post payments, import new loans, account maintenance.
• Provide excellent member service and resolve inquiries.
• Balance and reconcile accounts.
• Ensure compliance with policies and regulations.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

1 st MidAmerica Mortgage is seeking a member-focused Mortgage Servicer to handle day-to-day loan servicing, including payment posting, escrow processing, and addressing member questions. The role emphasizes accuracy, compliance, and strong customer service.

You will post payments, import loans, reconcile accounts, and work across credit union locations during business hours, Monday to Friday with occasional Saturday shifts, contributing to a supportive team environment.