Mortgage Servicing Processor - Full Time

1st MidAmerica; Bethalto (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Salary & benefits

Career growth

Supportive team

Job summary

1st MidAmerica, a trusted financial institution, is seeking a Mortgage Servicing Processor for a full-time role in Illinois. The position focuses on day-to-day mortgage loan servicing, including payment posting, escrow processing, and addressing member concerns about home loans.

The role emphasizes accurate account maintenance, timely reconciliations, and compliance with policies. Prior mortgage servicing experience is helpful but not required, and a collaborative team environment is offered.

Qualifications

• High school diploma or equivalent.
• Mortgage experience is preferred but not required.
• Customer service experience is a plus.
• Strong communication skills and attention to detail.

Responsibilities

• Post payments, import new loans, account maintenance.
• Provide excellent member service and resolve inquiries.
• Balance and reconcile accounts.
• Ensure compliance with policies and regulations.

Skills

Customer service

Strong communication

Attention to detail

Mortgage experience

Education

High school diploma or equivalent

Job description

Mortgage Servicing Processor - Full Time

1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Mortgage Servicer.

Job Summary:

We are seeking a member-focused Mortgage Servicer to manage the day-to-day of mortgage loan servicing, including payment posting, escrow account processing and analysis and answering member concerns with their home loan.

Key Responsibilities:

• Post payments, import new loans, account maintenance.
• Provide excellent member service and resolve inquiries.
• Balance and reconcile accounts.
• Ensure compliance with policies and regulations.

Qualifications:

• High school diploma or equivalent.
• Prior Mortgage experience preferred but not required.
• Customer service experience is a plus.
• Strong communication skills and attention to detail.

What We Offer:

• Competitive salary and benefits.
• Opportunities for career growth.
• Supportive team environment.

Schedule:

• Monday – Friday 8:00 AM – 5:00 PM
• Saturday Hours 8:00 AM – 12:00 PM (No more than 1 per month)
• Full Time Employees have a 40-hour work week within the hours listed above.

Disclaimer:

Must be able to work and travel to different credit union locations as determined by management.

1 st MidAmerica is an Equal Opportunity Employer.