Mortgage Post Closing/Servicing Processor

Liberty Federal Credit Union; Evansville (IN); Presencial; USD 42 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Holidays

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) retirement with matching funds

Employer paid Group Term LifeInsurance

Short Term Disability Insurance

Long Term Disability Insurance

Tuition Reimbursement Program

Resumo da oferta

Liberty FCU is seeking a Mortgage Post Closing/Servicing Processor in Evansville, IN. This 40-hour-per-week role requires strong member service and attention to detail, with mortgage servicing experience preferred.

The position is located at 4405 Theater Drive and involves rotating Saturday work and potential overtime during peak periods. Responsibilities include boarding new/renewed loans, post-closing servicing tasks, payment research, payoff processing, issue resolution, and liaising with

Qualificações

• Excellent member service skills and attention to detail are required.
• Previous mortgage servicing experience is preferred.

Responsabilidades

• Provide excellent member service when fielding servicing calls from employees and members.
• Complete the boarding process for new, renewed and modified mortgage loans.
• Perform all aspects of servicing functionalities after the loan has closed, including payment research, mortgage payoffs, and issue resolution.
• Assist with input accuracy in the loan system and with loan sale transactions.
• Collaborate with accounting for reconciliations and process/correct mortgage transactions in the servicing software.

Conhecimentos

Member service

Attention to detail

Mortgage servicing experience

Descrição da oferta de emprego

Mortgage Post Closing/Servicing Processor

Liberty FCU, a full-service credit union, is currently seeking a Mortgage Post Closing/Servicing Processor. The candidate must possess excellent member service skills with attention to detail. Previous mortgage servicing experience is preferred. The candidate will be scheduled for a 40-hour work week and must be available to work Saturdays on a rotating basis. Overtime may be required during peak periods. This position will be stationed at 4405 Theater Drive, Evansville, IN.

Duties and responsibilities include but are not limited to the following:

• Provide excellent member service when fielding servicing calls from employees and members
• Complete the boarding process for new, renewed and modified mortgage loans
• Perform all aspects of servicing functionalities after the loan has closed, including;
• Payment research
• Quote and process mortgage payoffs
• Research and resolve loan issues to conclusion
• Assist with accuracy review of input to computer loan system
• Assist as needed for loan sale transactions
• Work collaboratively with accounting for all accounting reconciliations
• Process and correct mortgage transactions in the servicing software

Benefits and Compensation

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.