Mortgage Loan Processor

Members First Credit Union; Manchester (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

A community-focused credit union in Manchester, NH, is seeking a Mortgage Loan Processor to handle loan applications and ensure documentation is complete. The ideal candidate will have at least 2 years of experience in mortgage processing, a strong understanding of lending practices, and excellent organizational skills. Responsibilities include calculating closing costs, conducting interviews, and coordinating with members throughout the loan process. This role emphasizes exceptional service and a commitment to the credit union's mission.

Qualifications

• 2+ years of experience in mortgage loan processing, underwriting, or a related financial services role.
• Knowledge of Fannie Mae guidelines and CFPB regulations.
• Proficient in reviewing credit reports and analyzing documentation.

Responsibilities

• Review and process mortgage loan applications.
• Provide disclosures for fixed- and variable-rate loans.
• Calculate closing costs and prepare loan packages.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service

Education

High School Diploma or GED

Associate or bachelor's degree in finance or Business Administration

Tools

Microsoft Office Suite

Mortgage processing software

Job description

Members First Credit Union is community-focused committed to making a positive difference in the lives of its members and employees. With a strong foundation rooted in trust, care, and creating a positive impact on the community, Members First fosters a supportive and inclusive workplace where team members are empowered to grow both personally and professionally. We are seeking a detail-oriented and customer-focused Mortgage Loan Processor to join our team. In this role, you will be responsible for reviewing and processing mortgage loan applications, conducting interviews, and ensuring all required documentation is collected and verified. You will provide accurate disclosures for both fixed- and variable-rate loans, calculate and communicate closing costs, and prepare comprehensive loan packages for closing. Additional responsibilities include verifying employment and financial information, ordering and reviewing credit reports, flood certifications, and title work, and performing preliminary reviews of loan documentation such as appraisals and hazard insurance. The ideal candidate will have a strong understanding of mortgage lending practices, excellent organizational skills, and a commitment to delivering exceptional service throughout the loan process.

Key Responsibilities:

• Review and process mortgage loan applications and conduct loan interviews with members when necessary. Follow-up with members to obtain any required documentation.
• Provide all applicable disclosures for both fixed- and variable-rate loans.
• Calculate closing costs and provide a loan estimate for closing costs to members.
• Process loans to include verification of employment, deposit accounts, and all liabilities in order to prepare applications of verified information.
• Order and check credit reports to identify credit worthiness of applicants based on industry standards for collateral/equity value.
• Request flood certification to identify if property is or is not in a flood zone.
• Perform various preliminary reviews on loan files such as title reports, flood determinations, hazard binders, and appraisals.
• Order title work from attorney.
• Establish repayment and interest schedule based upon loan guidelines and rates.
• Prepare closing package, researching and resolving all items in the closing package to ensure closing process is on-time and documentation is complete and accurate.
• Perform duties related to loan servicing.

Qualifications:

• High School Diploma or GED(required); associate or bachelor’s degree in finance, Business Administration, or a related field (preferred)
• Working knowledge of Fannie Mae guidelines and CFPB regulations (required)
• 2+ years of experience in mortgage loan processing, underwriting, or a related financial services role
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills for member interaction
• Proficiency in Microsoft Office Suite and mortgage processing software
• Must have the ability to calculate figures, amounts, discounts, interest, commissions, percentages, area, circumference and volume
• Proficiency in reviewing credit reports, verifying employment/income/assets, and analyzing title and appraisal documents
• Ability to work independently and meet deadlines
• Driver’s license
• Commitment to member service and the mission of the credit union