Mortgage Processing & Branch Support Specialist

CCM CrossCountry Mortgage, LLC; Greenwood (SC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

competitive compensation plan

medical

dental

vision

401K

short-term disability

employee assistance program

wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Loan Partner I to manage loan officer schedules, support branch operations, and maintain lead/tracking databases. The role emphasizes accurate scheduling, responsive call handling, and collaboration with the Loan Partner II to ensure branch targets are met.

The position requires a High School Diploma or equivalent and at least 3 years of residential mortgage processing experience with Encompass, plus knowledge of DU/LP and lending regulations.

Qualifications

• High School Diploma or equivalent.
• Minimum 3 years’ residential mortgage processing experience.
• Encompass experience, required.
• Experience with RESPA and general knowledge of all mortgage and consumer lending regulations, and loan documents preferred.
• Excellent math and analytical skills.
• Excellent communication skills.
• Excellent prioritization and time management skills.
• Proficient in DU, LP, Microsoft Outlook & Windows.

Responsibilities

• Schedule all loan officer appointments, including new leads and additional appointments for the Branch Manager.
• Take all incoming calls.
• Assist Loan Partner II with clerical tasks, such as copying and faxing documents.
• Schedule regular weekly face-to-face meetings based on branch metrics and operations.
• Meet branch objectives specific to pre-qualifications and pre-approvals.
• Attend branch events to assist Loan Officer in building clientele.
• Complete and maintain branch-assigned checklists, files, analysis within allotted branch deadlines.
• Available to work varying hours and overtime if needed.

Skills

Math

Analytical skills

Communication skills

Prioritization

Time management

Education

High School Diploma or equivalent

Tools

DU

LP

Microsoft Outlook

Windows

Job description

CrossCountry Mortgage, LLC is seeking a Loan Partner I to manage loan officer schedules, support branch operations, and maintain lead/tracking databases. The role emphasizes accurate scheduling, responsive call handling, and collaboration with the Loan Partner II to ensure branch targets are met.

The position requires a High School Diploma or equivalent and at least 3 years of residential mortgage processing experience with Encompass, plus knowledge of DU/LP and lending regulations.