Mortgage Loss Mitigation Analyst - Prevent Foreclosure

Glacier Bancorp, Inc.; Addison (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Glacier Bancorp, Inc. is seeking a Loss Mitigation Analyst to manage delinquent mortgage accounts and assist borrowers in finding solutions to avoid foreclosure.

The role includes loss mitigation analysis, negotiating repayment plans, and coordinating with internal teams and external partners. Entry rate starts at $20.87 per hour, with location flexibility across nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, WY.

Qualifications

• Requires high school diploma or GED; associate degree preferred.
• 3 years in banking or lending environment.
• Experience with loan platforms (Encompass, Jack Henry, Black Knight, FiServ).
• Advanced skills in MS Office, Adobe and browsers.

Responsibilities

• Provide exceptional customer service by addressing borrower inquiries promptly and professionally.
• Contact delinquent borrowers via phone, email, and mail to discuss overdue payments and assess financial situations.
• Analyze borrower information to determine eligibility for loss mitigation programs and prepare case files.
• Negotiate repayment plans to prevent foreclosure and document actions accurately.

Skills

Problem solving

Analytical ability

Technical skills

Education

High School Diploma / GED

Associate Degree

Tools

Encompass

Jack Henry

Black Knight

FiServ

Microsoft Office

Adobe

Internet Explorer/Chrome

Job description

Glacier Bancorp, Inc. is seeking a Loss Mitigation Analyst to manage delinquent mortgage accounts and assist borrowers in finding solutions to avoid foreclosure.

The role includes loss mitigation analysis, negotiating repayment plans, and coordinating with internal teams and external partners. Entry rate starts at $20.87 per hour, with location flexibility across nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, WY.